客户管理工具Intercom完成C轮3500万美元融资
Intercom 成立于 2011 年,总部位于旧金山。
Intercom 为企业提供一个同时集成销售、市场、产品和售后服务的客户沟通系统,让多部门的人员能基于网页、手机应用、E-mail 为客户提供支持。
本轮投资由 coniq Capital 领投,Bessemer Venture Partners,The Social+Capital Partnership 跟投。
消息来源:techeu
Irish-founded business-to-consumer communication software startup Intercom raises $35m to scale globally
Intercom, which has developed a platform that businesses can use to communicate with customers directly online and via apps, has raised $35 million in Series C funding.
The company is based in San Francisco, but was founded by four Irish entrepreneurs and has its entire R&D and product management team based in Dublin. All in all, 50% of Intercom's 140 staff is based in Dublin today (and half of its 7,000 paying customers are outside the United States).
The funding round brings Intercom's total funding to $66 million. ICONIQ Capital took the lead, with Series A lead investor The Social + Capital Partnership and Series B lead investor Bessemer Venture Partners chipping in.
Intercom says its customers communicate 3 million times per day, with over 250 million of their end users on the platform today. The company also says it nearly tripled headcount in 2014, and plans to double again both in Dublin and San Francisco in the next 12 months.
That's the kind of growth investors obviously love to see.